Effective July 16, 2026
This Business Policy ("Policy") is a binding agreement between Hasalti ("Hasalti", "we", "us") and the business or individual that creates an account ("you", "Business"). By registering a business, subscribing to a plan, or using the Hasalti service, you agree to this Policy. If you do not agree, do not use the service.
Hasalti provides digital wallet passes delivered through Apple Wallet and Google Wallet. Businesses subscribe to ONE of three products: Loyalty cards (stamp, points, or cashback programs), Membership cards (an Active/Expired card with renewal dates and check-in), or Event tickets (wallet tickets with door scanning and capacity limits). Staff operate all three through the Hasalti Scanner. There is no separate consumer app. Features may be added, changed, or removed over time.
You must provide accurate information and are responsible for activity under your account and for keeping your credentials secure. You may create additional logins for your staff (by invitation or by setting a login directly) solely for use within your business. You are responsible for your staff's use of the stamping screen. Notify us promptly of any unauthorized access.
Hasalti is offered on monthly subscription plans, currently Lite ($14/month), Growth ($39/month), and Pro ($89/month), with custom Enterprise pricing available on request, in US dollars. New subscriptions include a 30-day free trial (a valid payment method is required; the subscription converts to paid automatically at the end of the trial unless cancelled before then). Each plan is also available as an annual subscription paid upfront at a 10% discount (currently Lite $151/year, Growth $421/year, Pro $961/year). Prices, features, and plan limits may change; we will give reasonable notice of changes affecting your active plan, and changes take effect at your next renewal.
Subscriptions are billed in advance and renew automatically each billing period (monthly or yearly, per your plan) until cancelled. Payments are processed by Stripe, Inc.; by subscribing you also agree to Stripe's terms. You authorize us (through Stripe) to charge your payment method for the recurring fee and any applicable taxes. If a payment fails, we may retry and may suspend the service until payment is resolved.
You may change plans at any time from your dashboard. Plan changes are prorated by Stripe: upgrades apply immediately with a prorated charge, and downgrades apply with a prorated credit toward future invoices.
You may request cancellation at any time from your dashboard. Cancellation takes effect at the end of your current paid billing period, giving up to 30 days' notice; your service remains active until then and you will not be charged again. To avoid the next charge, submit your cancellation before your renewal date. Cancelling stops future billing but does not retroactively refund fees already paid.
Except where required by applicable law, monthly subscription fees are non-refundable, including for partial months and unused time. If you believe you were billed in error, contact us and we will review in good faith.
You agree to use Hasalti only for lawful purposes and to honor the rewards you advertise to your customers. You will not misuse the service, attempt to breach its security, resell it without authorization, or use it to send unlawful, deceptive, or harassing communications. You are responsible for the accuracy of your reward terms and for fulfilling earned rewards.
To issue loyalty cards, Hasalti processes limited customer information you or your customers provide (such as name and phone number) and loyalty activity. As between you and Hasalti, you are responsible for your relationship with your customers and for obtaining any consents required by law; Hasalti processes this data to provide the service on your behalf. We apply reasonable technical and organizational measures to protect data, keep each business's data isolated, and do not sell customer data. On cancellation we may retain data as required for legal, accounting, or security purposes, and will delete or anonymize it thereafter on request.
Hasalti and its software, designs, and trademarks remain our property. You retain ownership of your business name, logo, and content you upload, and you grant us a limited license to use them solely to operate your loyalty program (including generating your wallet cards). You are responsible for ensuring you have the rights to any logo or content you upload.
We aim for high availability but do not guarantee uninterrupted service. Wallet delivery and push updates also depend on Apple, Google, and network providers, which are outside our control. We may perform maintenance and may modify or discontinue features with reasonable notice where practical.
To the maximum extent permitted by law, Hasalti is provided "as is" without warranties of any kind. Hasalti will not be liable for indirect, incidental, or consequential damages, or for lost profits or data. Our total liability for any claim relating to the service is limited to the amount you paid us in the three (3) months before the claim.
We may suspend or terminate your account for breach of this Policy, non-payment, or unlawful use. You may stop using the service at any time by cancelling as described above.
This Policy is governed by the laws of the State of New York, USA, without regard to conflict-of-laws rules. The courts located in New York shall have exclusive jurisdiction, unless applicable law requires otherwise.
We may update this Policy from time to time. Material changes will be communicated by email or in-product notice, and continued use after the effective date constitutes acceptance.
Questions about this Policy: support@hasalti.com.